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ZOID FITNESS Returns Policy


If for any reason, you are not completely satisfied with your purchase, you may return new unused merchandise with the intact original packaging.

Refunds will apply to purchases inside the 14 day window.

If the time window surpasses the 14 day-period, no refunds nor store credits will be applicable.

We take care of returns for a refund to your original method of payment (ie. credit card) once we have received the original item(s).

You may follow the next, simple steps to start processing your return:

• Send us an email at

• Please share the following details: 

              - Order Number

              - Item Description (ZOID Fitness Agility Trainer)

• Your opinion is important to us, so please briefly describe the reason for your return.

All returns must be made within 14-days from our shipping date with original package and insert. 

Every shipment must be returned using the mailing label provided by us.

Any merchandise returned missing inserts; in a dirty, worn or poor condition cannot be refunded.

NOTE: To ensure that you receive the correct refund, the reimbursement will be applied directly from the order you purchased.